Terms of service:
Last updated: [August, 2025]
Welcome to Cozy Stoops! By placing an order with us, you agree to the terms and conditions outlined below. Please read them carefully before booking.
1. Services Provided
Cozy Stoops offers seasonal porch decorating services, including themed displays using items such as pumpkins, mums, cornstalks, and other décor. The final design may vary based on product availability and weather conditions.
2. Order & Scheduling
At checkout, you will select a one-week date range for your decoration installation.
Your order is considered received when you complete payment and receive an Order Received email from us.
Within 48 hours, we will send a Delivery Date Confirmation email with your exact installation date.
If we are unable to fulfill your order within your selected week, we will contact you directly to arrange an alternate time.
3. Payment
Payment is due in full at the time of booking. We accept all major credit cards via our secure checkout system.
4. Cancellations & Changes
Changes to your order or date range are subject to availability and must be requested at least 7 days prior to your scheduled delivery.
5. Weather & Safety
Our décor is designed for outdoor use but may be impacted by extreme weather. If installation is delayed due to weather, we will notify you promptly and arrange the next available delivery date.
6. Return & Refund Policy
Because our service includes perishable and seasonal goods, returns are not accepted. If items are damaged upon delivery or installation, please notify us within 24 hours for a resolution. See our Return and Refund policy for more information.
7. Liability
Cozy Stoops is not responsible for damage to décor due to weather, pets, wildlife, or customer handling after installation.
8. Privacy
We respect your privacy and handle your information in accordance with our Privacy Policy.
9. Contact Us
📧 info@cozystoops.com
📞 978-973-7552